Management and Program Analyst
U.S. Department of Education
Biographical Sketch: Jonathan Goodsell is a Management and Program Analyst for the Applicant Products Team in the Customer Experience office of Federal Student Aid at the U.S. Department of Education. He diligently works to incorporate an empathetic approach to problem solving in an effort to craft solutions that best serve FSA’s customers and stakeholders on a fundamental and personal level. Jonathan earned a bachelor’s degree in English Writing & Rhetoric from St. Edward’s University. He worked for five years as a high school English teacher before joining Federal Student Aid.