Certification and Credentialing Manager
NASFAA
Washington,
DC
Biographical Sketch: Susan Shogren, CPLP® is the Credential and Certification Program Manager for NASFAA. Her passion is helping financial aid professionals gain the recognition they deserve for the work they do supporting the dreams and aspirations of college students across the country. Susan has worked in financial aid for 28 years, including at the University of Portland and the University of Maine. Prior to joining NASFAA, she provided Title IV regulatory compliance training for financial aid administrators on behalf of NELA and USA Funds. She has been recognized for her contributions over the years by both the Oregon Association of Student Financial Aid Administrators (OASFAA) and the Western Association of Student Financial Aid Administrators (WASFAA). Susan graduated from the College of William and Mary in Virginia, and holds the Association for Talent Development's Certified Professional in Learning and Performance (CPLP) credential. She lives in Portland, Oregon, where she volunteers with the Cascadia Chapter of ATD, SOLVE Oregon, and the Oregon Community Foundation.