128 The FSA ID - Resources for Assisting Students, Parents, and Borrowers

Tuesday, July 12, 2016: 9:45 AM-10:45 AM
Washington 1/2 (Marriott Wardman Park)
Session Type: Interest Sessions
Track: Regulatory Implementation Track
Audience: All
Credit Type: Credit Hours and Clock Hours
School Type: All Schools
This session will discuss how to create an FSA ID and explain where it can be used. The session will also cover how to use the self-service feature for common issues, such as locked accounts, forgotten username and passwords; will address common user errors associated with the FSA ID; and will provide information about resources for financial aid administrators and counselors.
Sandra Neel (University of Louisville)
Catherine Metcalf (U.S. Department of Education)
Edward M Pacchetti (U.S. Department of Education)