Moving Beyond Outsourcing: How Service Partners Positively Impact The Student Life Cycle (Business Solutions)

Monday, June 25, 2018: 8:30 AM-9:30 AM
Room 18D (Austin Convention Center)
Session Type: Financial Aid Business Solutions Seminars
Track: Forum
Subcategories: Enrollment & Retention Track
Audience: All
Credit Type: Credit Hours and Clock Hours
School Type: All Schools
Financial aid offices are some of the busiest on campus, striving to meet the demands for personalized student service while also juggling time-intensive processes and regulatory compliance updates.

Join the University of Texas at Tyler and Inceptia to learn how the school has met these challenges through a service partnership, and how choosing a partner at key touchpoints in the student life cycle can improve the student experience.

Learning objectives for this session include:

  • Practical advice from a director’s perspective regarding their service partner experience
  • Recognizing key indicators for utilizing service partners
  • Realizing the internal and external benefits of partnering
Scott Lapinski (The University of Texas at Tyler)
Deana Unger (Inceptia)