2018 NASFAA National Conference

Saturday, June 23, 2018

8:00 AM-5:00 PM

12:00 PM-1:00 PM

Sunday, June 24, 2018

8:00 AM-3:00 PM

10:00 AM-5:30 PM

12:00 PM-1:00 PM

12:30 PM-3:30 PM

1:30 PM-3:30 PM

2:00 PM-3:00 PM

4:00 PM-5:30 PM

5:30 PM-7:15 PM

Monday, June 25, 2018

7:45 AM-12:30 PM

7:45 AM-4:30 PM

7:45 AM-5:30 PM

8:30 AM-9:30 AM

Data Breach Simulation
Speakers: Tiina Rodrigue and Benjamin Ferraro

Just Keep Swimming! The Importance of Mental Health in the Financial Aid Profession
Moderator: Debra LaGrone
Speakers: Joseph Dobrota and Philip Hawkins

Student Debt Letters: Lessons Learned
Moderator: Mary Jane Towne-Denton
Speakers: Holly Johnson and Tina Falkner

When Disaster Hits at the Worst Possible Time
Moderator: Susan Swisher
Speakers: JoEllen Soucier, Joel Philistin, Jana Cox and Mr. Wayne Kruger

9:45 AM-10:45 AM

Breaking Customer Service Rules to Provide 'Uncommon Service' to Your Students
Moderator: Kristen Gast
Speakers: Chrisy Woll and Michael Johnson

Gainful Employment - Getting the Institution Involved
Moderator: Cristi Millard
Speakers: Cristi Millard, Myrna Perkins, Andrew Hammontree and Vicki Kucera

How Do I Advise My Undocumented Students Now?
Moderator: Lee Carrillo
Speaker: Angela D. Adams

Lessons Learned in Our First Few Years of Being A Director
Moderator: Dr. Rebekah Salcedo
Speakers: Dr. Rebekah Salcedo, Angela Karlin, Nicholas W Prewett, Justin Chase Brown and Beth Armstrong

New Study from Sallie Mae and Ipsos: How America Pays for Graduate School 2017
Moderator: Lisa K Mitchell
Speakers: Katherine Anderson, Emily Sillcocks and Lisa K Mitchell

10:45 AM-11:00 AM

11:00 AM-12:00 PM

Data-Security Overview and Requirements
Moderator: Daniel Mann
Speakers: Tiina Rodrigue and Benjamin Ferraro

Like Kittens with a Shiny Object: How to Get Students to Pay Attention to You
Moderator: Michelle Stipp
Speakers: Matthew Metz, Michelle Stipp and Shar-Day Campbell

Living on Credit: Trends in Student Borrowing for Non-Tuition Expenses
Moderator: Rachel Fishman
Speakers: Ben Barrett, Kim Dancy, Colleen Campbell and Kelly Morrissey

Making Your Workflow Work FOR You
Moderator: Karen Krause
Speakers: Rachael Fournier and Consuela Mitchell

Moderator: Tabatha Turner
Speakers: Joshua Leonard and Erin Porter

12:15 PM-1:30 PM

12:15 PM-1:45 PM

1:45 PM-5:00 PM

2:00 PM-3:00 PM

3:15 PM-4:15 PM

Creating a New Funding Option--Back a Boiler 2 years in
Moderator: Leo J Hertling
Speakers: Theodore Malone, Jeff Weinstein and Amanda Redick

Help! How do I Advise my Students on Income-Driven Repayment Plans When I don’t Understand Them?
Moderator: Elizabeth Collins
Speakers: Sally Mickelson and Jeffrey Furlong

NASFAA’s Code of Conduct and Ethical Principles
Moderator: Mary Sommers
Speakers: Mary Sommers and Lisa Hopper

Slow Down, Enrollment Management is Trying to Catch You......
Moderator: Amy Berrier
Speaker: Brenda Burke

The Fit and Function(s) of Financial Aid in Enrollment Management
Moderator: Daniel McCourry
Speakers: Dr. Forrest Stuart and Anthony P Jones

4:15 PM-5:30 PM

8:00 PM-11:00 PM

Tuesday, June 26, 2018

7:45 AM-10:30 AM

7:45 AM-12:30 PM

10:00 AM-10:15 AM

10:15 AM-11:15 AM

Change: Practical Implications in Your Work Environment
Moderator: Katherine Deacon
Speakers: Mr. Sherwin Hibbets and Kim Jenerette

Ethical Dilemmas in Determining Cost of Attendance
Moderator: Mary Sommers
Speakers: Mary Sommers and Pamela W Fowler

How You Can Advocate For Your Grad/Professional Students
Moderator: Stephen Payne
Speakers: Emily Osborn and Mendy Schmerer

In Data We Trust
Moderator: Victoria Hampton
Speakers: Shannon Venezia and Naomi McKenna

Newer Approaches to Facilitate Student Success With Financial Aid Programs
Moderator: Paula Luff
Speakers: Marvin Smith, Richard Shipman and Melissa Pizzo

Using Financial Aid Information for Program Evaluation and Research
Speakers: Tiina Rodrigue and Benjamin Ferraro

11:30 AM-12:30 PM

Beyond Regulations: The Important Role of Financial Aid in Recruitment and Retention
Moderator: Naomi McKenna
Speakers: Victoria Hampton and Katherine Deacon

Bridging the Faculty and Financial Aid Divide: Working Together to Provide All Students Affordability and Success
Moderator: Rachelle Feldman
Speakers: Dr. Sara Smith Prewett and Brian Hogan

I Don’t Like Surprises: Effective Internal Audits and Compliance Programs
Moderator: Thomas McDermott
Speakers: Jennifer Martin and Ms. Dareth Wallace

Re-Examining Paradigms of Campus-Based Aid
Moderator: Jill Desjean
Speakers: Kelly Morrissey and Shannon L. Crossland

12:45 PM-2:30 PM

2:15 PM-3:00 PM

2:30 PM-4:00 PM

3:00 PM-4:00 PM

Beyond the Headlines on Student Debt: New Research and College Policies to Help Students Manage their Borrowing
Moderator: Diane Cheng
Speakers: Diane Cheng, Ms. Helen Faith and Philip Schuman

Happy Together: Graduate Admissions and the Financial Aid Office
Moderator: Jessica Jacobs
Speakers: Emily Osborn and Tracy L Simmons

Influencing Enrollment and Student Success with SAP
Moderator: Jackie Gloria
Speakers: Steven McDowell and Gregory DeSantis

It Did Not Go As Expected: Audit Findings and Developing Corrective Action Plans
Moderator: Paul Thompson
Speakers: Marjorie Arrington and Sharon Oliver

Satisfied Employees Isn’t Enough: Organization Tips, Culture Shifts & Tech Hacks to Drive An Inspired FA Office
Moderator: Nick Jenkins
Speakers: Nick Jenkins, Michael Yohe and Patti Kohler

4:15 PM-5:15 PM

Of Square Pegs and Round Holes: Distance Education, CBE, and Other Innovations
Moderator: Russell Poulin
Speakers: Cheryl Dowd and Jeannie Yockey-Fine

What could "free college" do for your students?
Moderator: Jamey Rorison
Speakers: Alain Poutré and Eleanor Eckerson Peters

Women in Leadership: Conquering Unique Challenges
Moderator: Paula Luff
Speaker: Lisa Blazer

Working with Homeless and Foster Youth On and Off-Campus
Speakers: Tori Nuccio and Jessica Jacobs

Wednesday, June 27, 2018

8:30 AM-11:00 AM

NASFAA Inside the Beltway
Speakers: Justin Draeger and Megan McClean Coval