Satisfied Employees Isn't Enough: Organization Tips, Culture Shifts & Tech Hacks to Drive An Inspired Financial Aid Office

Tuesday, June 26, 2018: 3:00 PM-4:00 PM
Room 12AB (Austin Convention Center)
Session Type: Interest Sessions
Track: Professional Development & Management
Subcategories: Leadership/Manager's Track
Audience: All
Credit Type: Credit Hours and Clock Hours
School Type: All Schools
Are the things taking up your time in the financial aid office the most important for reaching your institution's goals? Until we can manage time, nothing else matters. Learn how to gauge your staff's organizational styles, how aligning to institutional strategic priorities can help you win at higher levels, and why 'satisfied' employees are just the beginning—inspired employees are the goal. You'll be able to do more with less when you rethink how you're using your time, how you drive the best experience for staff, and when you people (students and staff) at the center of every process.
Nick Jenkins (Lenoir-Rhyne University)
Nick Jenkins (Lenoir-Rhyne University)
Michael Yohe (Southeastern University)
Patti Kohler (Western Governors University)