Professional Development & Management

Sunday, June 24, 2018

1:30 PM-3:30 PM

Diversity Event: Implicit Bias
Speaker: Lena Tenney

Monday, June 25, 2018

8:30 AM-9:30 AM

Just Keep Swimming! The Importance of Mental Health in the Financial Aid Profession
Moderator: Debra LaGrone
Speakers: Joseph Dobrota and Philip Hawkins

Student Debt Letters: Lessons Learned
Moderator: Mary Jane Towne-Denton
Speakers: Holly Johnson and Matt Tveter

9:45 AM-10:45 AM

Breaking Customer Service Rules to Provide 'Uncommon Service' to Your Students
Moderator: Kristen Gast
Speakers: Chrisy Woll and Michael Johnson

Lessons Learned in Our First Few Years of Being A Director
Moderator: Dr. Rebekah Salcedo
Speakers: Dr. Rebekah Salcedo, Angela Karlin, Nicholas W Prewett, Justin Chase Brown and Ms. Beth Armstrong

New Study from Sallie Mae and Ipsos: How America Pays for Graduate School 2017
Moderator: Lisa K Mitchell
Speakers: Ms. Katherine Anderson, Emily Sillcocks and Lisa K Mitchell

3:15 PM-4:15 PM

Help! How do I Advise my Students on Income-Driven Repayment Plans When I Don't Understand Them?
Moderator: Celeste Franklin
Speakers: Elizabeth Collins and Sally Mickelson

The Fit and Function(s) of Financial Aid in Enrollment Management
Moderator: Daniel McCourry
Speakers: Dr. Forrest Stuart and Anthony P Jones

Tuesday, June 26, 2018

10:15 AM-11:15 AM

Change: Practical Implications in Your Work Environment
Moderator: Katherine Deacon
Speakers: Mr. Sherwin Hibbets and Kim Jenerette

Ethical Dilemmas in Determining Cost of Attendance
Moderator: Mary Sommers
Speakers: Mary Sommers and Pamela W Fowler

Newer Approaches to Facilitate Student Success With Financial Aid Programs
Moderator: Paula Luff
Speakers: Marvin Smith and Melissa Pizzo

11:30 AM-12:30 PM

Beyond Regulations: The Important Role of Financial Aid in Recruitment and Retention
Moderator: Naomi McKenna
Speakers: Ms. Victoria Hampton and Katherine Deacon

Bridging the Faculty and Financial Aid Divide: Working Together to Provide All Students Affordability and Success
Moderator: Rachelle Feldman
Speakers: Dr. Sara Prewett and Dr. Brian P Hogan

3:00 PM-4:00 PM

4:15 PM-5:15 PM

Women in Leadership: Conquering Unique Challenges
Moderator: Paula Luff
Speaker: Lisa Blazer