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Professional Development & Management
Sunday, June 24, 2018
Sunday
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Monday
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Tuesday
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1:30 PM-3:30 PM
Diversity Event: Implicit Bias
Speaker: Lena Tenney
Monday, June 25, 2018
Sunday
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Monday
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Tuesday
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8:30 AM-9:30 AM
Just Keep Swimming! The Importance of Mental Health in the Financial Aid Profession
Moderator: Debra LaGrone
Speakers: Joseph Dobrota and Philip Hawkins
Student Debt Letters: Lessons Learned
Moderator: Mary Jane Towne-Denton
Speakers: Holly Johnson and Matt Tveter
9:45 AM-10:45 AM
Breaking Customer Service Rules to Provide 'Uncommon Service' to Your Students
Moderator: Kristen Gast
Speakers: Chrisy Woll and Michael Johnson
Increase Accessibility, Fund Utilization And Retention With ScholarshipUniverse (Business Solutions)
Moderator: Chris Chumley
Speaker: Chris Chumley
Lessons Learned in Our First Few Years of Being A Director
Moderator: Dr. Rebekah Salcedo
Speakers: Dr. Rebekah Salcedo, Angela Karlin, Nicholas W Prewett, Justin Chase Brown and Ms. Beth Armstrong
New Study from Sallie Mae and Ipsos: How America Pays for Graduate School 2017
Moderator: Lisa K Mitchell
Speakers: Ms. Katherine Anderson, Emily Sillcocks and Lisa K Mitchell
3:15 PM-4:15 PM
Help! How do I Advise my Students on Income-Driven Repayment Plans When I Don't Understand Them?
Moderator: Celeste Franklin
Speakers: Elizabeth Collins and Sally Mickelson
The Fit and Function(s) of Financial Aid in Enrollment Management
Moderator: Daniel McCourry
Speakers: Dr. Forrest Stuart and Anthony P Jones
Tuesday, June 26, 2018
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Monday
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Tuesday
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10:15 AM-11:15 AM
Change: Practical Implications in Your Work Environment
Moderator: Katherine Deacon
Speakers: Mr. Sherwin Hibbets and Kim Jenerette
Ethical Dilemmas in Determining Cost of Attendance
Moderator: Mary Sommers
Speakers: Mary Sommers and Pamela W Fowler
Newer Approaches to Facilitate Student Success With Financial Aid Programs
Moderator: Paula Luff
Speakers: Marvin Smith and Melissa Pizzo
11:30 AM-12:30 PM
Beyond Regulations: The Important Role of Financial Aid in Recruitment and Retention
Moderator: Naomi McKenna
Speakers: Ms. Victoria Hampton and Katherine Deacon
Bridging the Faculty and Financial Aid Divide: Working Together to Provide All Students Affordability and Success
Moderator: Rachelle Feldman
Speakers: Dr. Sara Prewett and Dr. Brian P Hogan
Streamline Student Financial Services And Take Vacation This Year (seriously) (Business Solutions)
Moderator: Chris Chumley
Speaker: Chris Chumley
Student-Centric--Intelligent Financial Aid (Business Solutions)
Speaker: John Refila
3:00 PM-4:00 PM
Satisfied Employees Isn't Enough: Organization Tips, Culture Shifts & Tech Hacks to Drive An Inspired Financial Aid Office
Moderator: Nick Jenkins
Speakers: Nick Jenkins, Michael Yohe and Patti Kohler
4:15 PM-5:15 PM
Mandatory Reporting – What You Need to Know About Title IX, VAWA, Child Abuse and Neglect, Discrimination, and Harassment
Moderator: James Brooks
Speaker: Nicole Commissiong
Student-Centric--Intelligent Financial Aid (Business Solutions)
Speaker: John Refila
Women in Leadership: Conquering Unique Challenges
Moderator: Paula Luff
Speaker: Lisa Blazer
