Itís All in the Game!

Sunday, July 19, 2015: 2:30 PM-3:30 PM
Strand 11AB - Level 2 (Hyatt Regency New Orleans)
Session Type: Interest Sessions
Track: Leadership/Manager's Track
Subcategories: Staff Training and Development
Audience: All
Credit Type: Credit Hours and Clock Hours
School Type: All Schools
Financial aid training doesn’t have to be boring!  Engaging staff in interactive training builds their confidence as they learn and lets you (the trainer) know right away if staff “get it”!   Staff will retain more information if they have a good time while learning.  Come away from this session with tips for trainers and practice games you can play to get your message across for both new and seasoned staff.  Training staff about conflicting data, professional judgment, policies & procedures, packaging, and counseling can be fun for everyone.  Get creative and get staff involved!
Leslie Bridson (Massachusetts Institute of Technology)
Jana Haile (Boston University)
Julie Wickstrom (Boston University)