Stop Answering Questions, Start Advising Students (Business Solutions)

Wednesday, June 26, 2019: 10:15 AM-11:15 AM
Northern Hemisphere A 1 (Walt Disney World Dolphin)

Session Type: Financial Aid Business Solutions Seminars
Track: Leadership/Manager's Track
Audience: All
Credit Type: Credit Hours and Clock Hours
School Type: All Schools
Too many financial aid offices are spending their time on routine tasks and answering simple questions. The paper and administrative work bog down valuable resources who should be guiding students on the best route to financial success. But what if your staff could bypass all the administrative tasks? With CampusLogic’s VirtualAdvisor, that’s our goal. When simple interactions are taken care of, teams can spend time advising students on achieving financial wellness, meaning more fulfilling work for FinAid professionals, and better experiences for students. More than just a chatbot, VirtualAdvisor is a multilingual assistant that can schedule appointments, pull data from other systems, learn from its experiences, and more.
Chris Chumley (CampusLogic, Inc.)