Schedule & Exhibits

Speaker List:

A

Adams, Angela D.
Understanding Undocumented Students
Agee, Deborah
Student Voices, School Solutions: Basic Needs as a Prerequisite to Student Success
Alford, Dr. Keyimani L
The Wonderful World of Student Debt Letters — Stories of Implementation and Impact
Appel, Jeff
U.S. Department of Education Federal Update
Ashton, Mr. Bryan M
Higher Education Financial Wellness Panel

B

Barkowitz, Mr. Daniel T
Sometimes We All Need a Whack on the Side of the Head
Recognizing Hidden Bias in Professional Judgment
Higher Ed’s Leaky Funnel: How Financial Aid Offices Can Be Part of the Solution
Barnes, Dewayne
Implementing Workday Student: The Financial Aid Journey Abstract (Business Solutions)
Bartnicki, David
Basics of Determining Academic Calendars
Modules and Title IV — Advanced Concepts
Administering Title IV Aid for Transfer Students
Bell, Ms. Jennifer M
Diversity Versus Inclusion: The Who and the How
Bentley, Dean
Moving Financial Aid Solutions to the Cloud (Business Solutions)
Birchett, Michael
Recognizing Hidden Bias in Professional Judgment
Blackburn, James
Advise Students Where They Are, Not Where You Are, with Evising, Chatbots and Other Futuristic Tools
Blaisdell, Kathryn
It's More Than Admissions: Applying Federal Nondiscrimination Laws to Financial Aid Associated With Diversity Goals
Boling, Gena
Administering Title IV Aid for Transfer Students
Booker, Mary
Understanding Undocumented Students
Booker, Steve
The Wonderful World of Student Debt Letters — Stories of Implementation and Impact
Borrego, Susan
Understanding Our Privilege
Boutell, Heather
Warning, Probation, Academic Plans — Oh My!
Brinson, Sedrick
Sometimes We All Need a Whack on the Side of the Head
Brooks, James
Diversity Versus Inclusion: The Who and the How
Broscheit, James
"It Depends..."
Brown, Brenda M.
How to Get More Involved in the Financial Aid Community
Brown, Justin Chase Chase
Parent PLUS or Minus: Promoting Access or Putting Parents at Risk?
Brown, Mr. Mark A.
U.S. Department of Education Federal Update
Butler, Cynthia
Findings From NASFAA’s Consumer Testing on the New College Financing Sheet

C

Campbell, Colleen
Parent PLUS or Minus: Promoting Access or Putting Parents at Risk?
Who Struggles to Repay Their Student Loans and What Can Colleges Do to Help?
Cartwright, Anne
Quick Steps to Avoid Tripping Over Compliance
Chumley, Chris
Exotic Locales Await: Streamline Your Financial Aid Process and Get Free Time (Business Solutions)
Stop Answering Questions, Start Advising Students (Business Solutions)
Cline, Dr. Scott
Implementing Workday Student: The Financial Aid Journey Abstract (Business Solutions)
Coen, Anneleissa
Student Reflections About Financial Aid: Pre, During, and Post-College
Coleman, Mr. Arthur
It's More Than Admissions: Applying Federal Nondiscrimination Laws to Financial Aid Associated With Diversity Goals
Colestock, Ed
Built Today to Meet the Demands of Tomorrow
Collins, Ms. Julie
Effective Communication Plans for Incoming and Current Graduate Students
Commons, Dan
What Financial Aid Administrators Need to Know About Cybersecurity Initiatives, Data Protection, Identity Theft, and School Breach Reporting
Connolly, Miriam
Invisible Struggles; The Journey to Becoming a Supportive Adult for Students Experiencing Homelessness and/or Time in Foster Care
Cordell, Jill
Reducing Student Loan Debt: Does the Way We Award Loans Make a Difference?
Coval, Megan
Four Questions That Will Determine the Future of Student Aid (prev. NASFAA Inside the Beltway)
It's More Than Admissions: Applying Federal Nondiscrimination Laws to Financial Aid Associated With Diversity Goals
Policy Open Forum
Cox, Mrs. Erika
Diversity Versus Inclusion: The Who and the How
Cross, Mrs. Shannon
Leaky Pipes and Verification Melt: Solutions to Get Students to and Through
Crupper, Vickie
Invisible Struggles; The Journey to Becoming a Supportive Adult for Students Experiencing Homelessness and/or Time in Foster Care

D

Dalal, Neha
Who Struggles to Repay Their Student Loans and What Can Colleges Do to Help?
Davis, Megan
Understanding Undocumented Students
Day, Ron
Engaging Students via Chatbot: 24/7 Technology for a 24/7 World (Business Solutions)
Dinneen, Andrea M
Reducing Student Loan Debt: Does the Way We Award Loans Make a Difference?
Donlay, Joseph
Staffing the Financial Aid Office for Student Access and Success
Doss, Katherine B
Student Voices, School Solutions: Basic Needs as a Prerequisite to Student Success
Drabik, Brian
Moving From Financial Literacy to Financial Wellness
Draeger, Justin
Four Questions That Will Determine the Future of Student Aid (prev. NASFAA Inside the Beltway)
Graduate & Professional Issues Open Forum
NASFAA Strategic Planning Listening Session
Policy Open Forum
A Conversation With Senate Education Committee Staff

E

Erwin, Anthony
Financial Aid Isn’t Easy, But It Doesn’t Have to Be Hard
Etier, Charlotte
Forward-Thinking Recommendations for College Leaders
Findings From NASFAA’s Consumer Testing on the New College Financing Sheet
Questioning the Calculations: Are Colleges Complying With Federal and Ethical Mandates for Providing Students With Estimated Costs?
Everitt, Sarah B
Reimagining the Financial Aid Experience

F

Faith, Ms. Helen
Who Struggles to Repay Their Student Loans and What Can Colleges Do to Help?
Feldman, Rachelle
Recommendations From the Enhancing Loan Counseling Task Force
Fernandes, Carrie
Partnering for Success: Working Collaboratively With Admissions to Bring in the Best Class Possible
Fijal, Amanda
FAFSA 20-21 Update
Fishman, Rachel
Parent PLUS or Minus: Promoting Access or Putting Parents at Risk?
Flake, Rebecca
Cyber Security Laws and the Financial Aid Office
Fletcher, Carla
Parent PLUS or Minus: Promoting Access or Putting Parents at Risk?
Fonville, Sondra L
Invisible Struggles; The Journey to Becoming a Supportive Adult for Students Experiencing Homelessness and/or Time in Foster Care
Foss, Ian
SULA Misunderstandings & Misreporting
Fowler, Pamela W
Beyond Tuition: Getting to the True Cost of Attendance
Fudge, Kevin
Parent PLUS or Minus: Promoting Access or Putting Parents at Risk?

G

Ghiloni, Adam
Modernizing Title IV Aid to Encourage and Accommodate Innovation in Higher Education
Gibbs, Tiffany
Student Aid Index – Your One-Stop Shop
NASFAA’s Compliance Engine – 21st Century Audit and Compliance Tools
Glynn, Amy
Higher Ed’s Leaky Funnel: How Financial Aid Offices Can Be Part of the Solution
Gonzalez, Cynthia
Moving From Financial Literacy to Financial Wellness
Gray, Arianna
Determining Veteran Status for Financial Aid Purposes
Grayczyk, Mrs. Jacqueline S
Determining Veteran Status for Financial Aid Purposes
Griego, Ms. Eileen
Staffing the Financial Aid Office for Student Access and Success

H

Haberman, Melissa
Modernizing Title IV Aid to Encourage and Accommodate Innovation in Higher Education
Hall, Mr. Austin D
FAFSA 20-21 Update
Hamilton, Billie Jo
NASFAA Strategic Planning Listening Session
Hammontree, Andrew
Diversity Versus Inclusion: The Who and the How
Heritage, Christina
Student Employment– Streamlining to the Future
Herrera, Veronica
The Impact of Credit Behavior: Building and Managing Credit for Students in School and Beyond (Business Solutions)
Hibbets, Mr. Sherwin
Give It to Me Straight! (Or, Consumer Information: What Do I Need to Know?)
Hicks, Brenda
Recommendations From the Enhancing Loan Counseling Task Force
Higinbotham, Ms. Lynn E.
Higher Ed’s Leaky Funnel: How Financial Aid Offices Can Be Part of the Solution
Holman, Sara Beth
Best Practices for Delivering Institutional Aid to International Students (Business Solutions)
Hoskins, Lisa
Quick Steps to Avoid Tripping Over Compliance
Hunter, Janet
What Bursars Wished Directors of Financial Aid Knew

J

Jasper, Irene
Reducing Student Loan Debt: Does the Way We Award Loans Make a Difference?
Johnson, Angela
Student Voices, School Solutions: Basic Needs as a Prerequisite to Student Success
Forward-Thinking Recommendations for College Leaders
Higher Ed’s Leaky Funnel: How Financial Aid Offices Can Be Part of the Solution
What Financial Aid Administrators Need to Know About Cybersecurity Initiatives, Data Protection, Identity Theft, and School Breach Reporting
Johnson, Matthew
Cyber Security Laws and the Financial Aid Office
Johnson, Tom
Reducing Student Loan Debt: Does the Way We Award Loans Make a Difference?
Jones, Anthony
Understanding Student Data Sharing Laws

K

Keane, Laura
Beyond Tuition: Getting to the True Cost of Attendance
Kelchen, Robert
Beyond Tuition: Getting to the True Cost of Attendance
Khan, Mariam
What Students Want: Leveraging User Research to Create a Loan Students Love (Business Solutions)
Kilmer, Mr. Nick G.
Recommendations From the Enhancing Loan Counseling Task Force
Kindle, Derek
Building the Financial Aid Office of the Future (Business Solutions)
What's Keeping Top Financial Aid Leaders Awake at Night?
Knepfle, Dr. Chuck
Enrollment Management: From Theory to the Practical Application of Creating a Strategic Enrollment Plan
Understanding Parent Comprehension and Attitudes About College Costs
Forward-Thinking Recommendations for College Leaders
Krause, Karen
Engaging Students via Chatbot: 24/7 Technology for a 24/7 World (Business Solutions)
Kruger, Mr. Wayne
Engaging Students Using an Artificially Intelligent Chatbot (Business Solutions)
Kucera, Vicki
"It Depends..."
Kunes, Melissa
Building the Financial Aid Office of the Future (Business Solutions)
What's Keeping Top Financial Aid Leaders Awake at Night?

L

Lapinski, Scott
Verification: What We Have Learned, What We Recommend, and How We Can Best Help Students (Business Solutions)
Leslie, Howard
BerkBox – How a College Created a PII-Compliant Environment While Providing the Best Possible Customer Service
Levathes, George
Enrollment and Compliance Reporting and the National Student Clearinghouse
Lin, Jacqueline
Student Reflections About Financial Aid: Pre, During, and Post-College
Lindley, Atia
Advise Students Where They Are, Not Where You Are, with Evising, Chatbots and Other Futuristic Tools
Lisec-Talarico, Michelle
Verification: What We Have Learned, What We Recommend, and How We Can Best Help Students (Business Solutions)
Lohr, Nathanael
SULA Misunderstandings & Misreporting
Luff, Paula
What the Heck is Gazpacho? First-Generation Professionals — Hidden Diversity, Hidden Challenges

M

Mahaffie, Lynn
U.S. Department of Education Federal Update
Mann, Daniel
Forward-Thinking Recommendations for College Leaders
Martin, Greg
Modules and Title IV — Advanced Concepts
Martinez, Sylvia
Staffing the Financial Aid Office for Student Access and Success
Mayfield, Charles
Quick Steps to Avoid Tripping Over Compliance
McCarthy, Karen
Findings From NASFAA’s Consumer Testing on the New College Financing Sheet
Policy Open Forum
Enrollment Management Tools: Business and Rental Property Tax Returns
Understanding Student Data Sharing Laws
McClay, Laura L
Give It to Me Straight! (Or, Consumer Information: What Do I Need to Know?)
Best Practices for Delivering Institutional Aid to International Students (Business Solutions)
McCready, Dr. Randall L
The Wonderful World of Student Debt Letters — Stories of Implementation and Impact
McKibben, Bryce
A Conversation With Senate Education Committee Staff
McShane, Kevin
Basics of Determining Academic Calendars
Millard, Cristi
Warning, Probation, Academic Plans — Oh My!
Morrone, Anthony
Reimagining the Financial Aid Experience
Mugaas, Kimberly
Continuous Improvement in the Financial Aid Office
Muhammad, Robert
Give It to Me Straight! (Or, Consumer Information: What Do I Need to Know?)
Munier, Craig
Verification
Munro, Ashley
Reimagining the Financial Aid Experience

N

Najjar, Maroun
What Students Want: Leveraging User Research to Create a Loan Students Love (Business Solutions)
Naylor, Thalassa
Reimagining the Financial Aid Experience
Nilsen, Renee
Moving From Financial Literacy to Financial Wellness
Nowak, Ms. Elaine
What is Workday Student? (Business Solutions)
Implementing Workday Student: The Financial Aid Journey Abstract (Business Solutions)
Nucciarone, Mary
Forward-Thinking Recommendations for College Leaders

O

O'Sullivan, Dr. Morgan
Student Employment– Streamlining to the Future
Osborn, Emily
Effective Communication Plans for Incoming and Current Graduate Students
How to Get More Involved in the Financial Aid Community
Osbourne, Lomar
Student Reflections About Financial Aid: Pre, During, and Post-College

P

Parkinson, Misty
FAFSA 20-21 Update
Payne, Stephen
Graduate & Professional Issues Federal Update
Recommendations From the Enhancing Loan Counseling Task Force
Understanding Student Data Sharing Laws
Perna, Ms. Laura
Questioning the Calculations: Are Colleges Complying With Federal and Ethical Mandates for Providing Students With Estimated Costs?
Pfannenstiel, Myra
Warning, Probation, Academic Plans — Oh My!
Pohlmann, Ms. Monica
Introducing the Roadmap to Effective Emergency Aid: Designing an EA Program That Supports Student Success

R

Refila, John
Oracle + Vocado: A Completely New Approach to the Complexity of Financial Aid (Business Solutions)
Building the Financial Aid Office of the Future (Business Solutions)
Reich, Lizzy
Continuous Improvement in the Financial Aid Office
Reinschmidt, Sheryl
Best Practices for Delivering Institutional Aid to International Students (Business Solutions)
Romero Da Silva, Yvonne
It's More Than Admissions: Applying Federal Nondiscrimination Laws to Financial Aid Associated With Diversity Goals
Roof, Mr. Joe
Enrollment and Compliance Reporting and the National Student Clearinghouse
Rorie, Craig
Administering Adds, Drops, and Withdrawals
Administering Disbursements
Rossman, Marty
Implementing Workday Student: The Financial Aid Journey Abstract (Business Solutions)

S

Schmerer, Mendy
How to Get More Involved in the Financial Aid Community
Schneider, Michiale
The Wonderful World of Student Debt Letters — Stories of Implementation and Impact
Schroeder, Jennifer
Administering Disbursements
Schuman, Philip
Higher Education Financial Wellness Panel
Serna, Karen
Higher Education Financial Wellness Panel
Shankman, Andrew
Moving Financial Aid Solutions to the Cloud (Business Solutions)
Shogren, Susan
Lead the Way! Become a CFAA!
Show What You Know: NASFAA Credentials and the CFAA
Shure, Mr. Max
Engaging Students via Chatbot: 24/7 Technology for a 24/7 World (Business Solutions)
Engaging Students Using an Artificially Intelligent Chatbot (Business Solutions)
Slaughter, Craig
Recognizing Hidden Bias in Professional Judgment
Smurdon, Melissa
What's Keeping Top Financial Aid Leaders Awake at Night?
Sommers, Mary
"It Depends..."
Sorg, Charlotte
What is Workday Student? (Business Solutions)
Sozzo, Anthony
Effective Communication Plans for Incoming and Current Graduate Students
Graduate & Professional Issues Open Forum
Sponholtz, Mandy
Establishing Your Personal Brand as a New or Aspiring Director
10 Common Questions Schools Have About Federal Program Reviews
Financial Aid Isn’t Easy, But It Doesn’t Have to Be Hard
Stuart, Dr. Forrest
Enrollment Management: From Theory to the Practical Application of Creating a Strategic Enrollment Plan
Swisher, Susan
What the Heck is Gazpacho? First-Generation Professionals — Hidden Diversity, Hidden Challenges

T

Toth, Ms. Christine
BerkBox – How a College Created a PII-Compliant Environment While Providing the Best Possible Customer Service
Tulloss, Celena
Enrollment Management: From Theory to the Practical Application of Creating a Strategic Enrollment Plan

U

Unger, Deana
Verification: What We Have Learned, What We Recommend, and How We Can Best Help Students (Business Solutions)

V

Valines, Francisco
Introducing the Roadmap to Effective Emergency Aid: Designing an EA Program That Supports Student Success
Vedder, Lori L
NASFAA Strategic Planning Listening Session
Understanding Our Privilege
Venezia, Dr. Shannon
Partnering for Success: Working Collaboratively With Admissions to Bring in the Best Class Possible

W

Walsh, Lawrence
Partnering for Success: Working Collaboratively With Admissions to Bring in the Best Class Possible
Walter, Megan
Enrollment and Compliance Reporting and the National Student Clearinghouse
Introducing the Roadmap to Effective Emergency Aid: Designing an EA Program That Supports Student Success
Modernizing Title IV Aid to Encourage and Accommodate Innovation in Higher Education
Warmbier, Sara
Continuous Improvement in the Financial Aid Office
Washington, Mr. Aaron C
Verification
Weber, Karla
Modules and Title IV — Advanced Concepts
Webster, Jeff
Student Voices, School Solutions: Basic Needs as a Prerequisite to Student Success
Weinerman, Mr. Robert
Enrollment Management Tools: Business and Rental Property Tax Returns
Weingart, Brian
Advise Students Where They Are, Not Where You Are, with Evising, Chatbots and Other Futuristic Tools
Wheeler, Mrs. Heather
Advise Students Where They Are, Not Where You Are, with Evising, Chatbots and Other Futuristic Tools
White, James
Understanding Undocumented Students
Williams, Christal D
Cyber Security Laws and the Financial Aid Office
Williams, Michael
Verification
Windham, Lottia
Higher Education Financial Wellness Panel
Wold, Mr. Tim
Introducing the Roadmap to Effective Emergency Aid: Designing an EA Program That Supports Student Success
Wonderlin, Julie
Administering Adds, Drops, and Withdrawals
Wright-Kim, Jeremy
Questioning the Calculations: Are Colleges Complying With Federal and Ethical Mandates for Providing Students With Estimated Costs?

Y

Yakubu, Mina
Student Reflections About Financial Aid: Pre, During, and Post-College
Young, Arthur
Warning, Probation, Academic Plans — Oh My!