Staffing the Financial Aid Office for Student Access and Success

Wednesday, June 26, 2019: 4:15 PM-5:15 PM
Southern Hemisphere IV/V (Walt Disney World Dolphin)

Session Type: Interest Sessions
Track: Leadership/Manager's Track
Audience: All
Credit Type: Credit Hours and Clock Hours
School Type: All Schools
The contemporary financial aid office has a unique and critical role in creating opportunities for student access and in ensuring student persistence. As aid administrators, our jobs are evolving in a way that necessitates a "to and through" approach to everything that we do — from financial aid awarding and processing to financial aid counseling and outreach. Join colleagues from Colorado State University to learn how they have implemented a true student access and student success model in the office of financial aid. Staffing structure, strategies, and outcomes from CSU's experience will be shared.
Ms. Eileen Griego (Colorado State University)
Joseph Donlay (Colorado State University)
Sylvia Martinez (Colorado State University)