Schedule & Exhibits

Leadership/Manager's Track

Monday, June 27, 2022

Monday | Tuesday | top

8:30 AM-9:30 AM


Customer Service Isn’t One Size Fits All. Neither is Blue Icon’s Consulting Approach
Speakers: Anthony Erwin and Tammy Harrison

Managing Up, Down, and Across: The Life of a Middle Manager
Moderator: Mr. James Brooks
Speakers: Ms. Jennifer Bell and Mr. Carlos Villarroel

No Cosigner – No Problem! (repeated Tuesday at 2:40pm)
Speaker: Chris Ricciardi

Upcoming Regulations: What's Happening and When?
Moderator: Alyssa Dobson
Speakers: Marvin Smith, Dr. Christina Marie Tangalakis and Karen McCarthy

9:45 AM-10:45 AM


Alert: There is no PAUSE in Consumer Credit! (repeated Tuesday at 11:15am)
Moderator: Bill Ayers
Speakers: Bill Ayers and Veronica Herrera

Becoming an Asset to Academic Leadership
Moderator: Melissa Hayne Loretto
Speakers: Cynthia Grunden, Ashleigh Ballard and Rocky Christensen

Leveraging Technology to Transform the Student Experience: Florida A&M University’s Journey
Speakers: Lassandra Alexander Brice and Garth Carter

The Student Loan Servicing System Borrowers Need
Moderator: Roberta Johnson
Speakers: Justin Draeger and Megan Walter

11:45 AM-12:45 PM


I'm New Here: Moving Into Your First Director Role
Moderator: Mrs. Amanda L Randolph
Speakers: Keri Gilbert and Nathan Lohr

Minimize Staff Workload and Maximize Awarding with Improved Scholarship Management (repeated Monday at 4:15pm)
Speakers: Ron Dinwiddie and Steven England

Next Gen FSA: New Development to Support School Partners, Students, and Borrowers
Speakers: Colleen Campbell and Margaret Glick

Systemic Solutions to Improve Student Loan Repayment & Default
Speakers: Karen McCarthy, Rachel Gentry and Rachelle Feldman

When your "Business" Impacts Your "Business" (repeated Tuesday at 4:00pm)
Speaker: Lou Murray

4:15 PM-5:15 PM


"I'm Just a Bill, and I'm Sitting Here on Capitol Hill": How a Bill Really Becomes a Law
Speakers: Rachel Gentry, Megan Walter and Mr. Daniel T Barkowitz

An Overview of the Public Service Loan Forgiveness (PSLF) and Temporary Expanded PSLF (TEPSLF) Programs
Speakers: Mr. Travis Sturlaugson and Christine Isett

Curb Your Imposter Syndrome
Moderator: Erin Mason
Speakers: Erin Mason, Carrie Fernandes and Dr. Shannon Venezia

Five Dysfunctions of a Team
Moderator: Mr. James Brooks
Speakers: Crystal DeLong, Heather Boutell, Jeff Bentley, Zita Barree and Karen Krause

Minimize Staff Workload and Maximize Awarding with Improved Scholarship Management (repeated Monday at 11:45am)
Speakers: Ron Dinwiddie and Steven England

So, You want to be a Consultant.
Speakers: Mindy Eline, Mandy Sponholtz, Sarah B Everitt, Brandon McAnuff, Timothy Opgenorth and JoEllen Price

Tuesday, June 28, 2022

Monday | Tuesday | top

11:15 AM-12:15 PM


Alert: There is no PAUSE in Consumer Credit! (repeated Monday at 9:45am)
Speakers: Veronica Herrera and Bill Ayers

FAFSA Simplification Implementation: How It's Going and How Schools are Involved
Moderator: Rachelle Feldman
Speakers: Dr. Anthony P. Jones, Alex DeLonis and Karen McCarthy

The DFA Survival Guide to the Great Resignation: Solutions to Ease Your Administrative Burden
Speaker: Chris Chumley

2:40 PM-3:40 PM


FAFSA Simplification and Homeless Youth: Putting Practices in Place for the New Policies
Speakers: Barbara Duffield, Jillian Sitjar and Irene Sauceda

NASFAA Public Policy Open Forum
Speakers: Justin Draeger, Karen McCarthy, Brent Tener and Rachel Gentry

No Cosigner – No Problem! (repeated Monday at 8:30am)
Speaker: Chris Ricciardi

4:00 PM-5:00 PM


Federal, State, and Institutional Policy Implications from an Analysis of the HEERF Program
Moderator: Megan Walter
Speakers: Amy Geist, Dr. Rachelle Sharpe, Zachary Goodwin and Megan Walter

Leading Versus Managing — There Is a Difference
Moderator: Kristi Jovell
Speakers: Brad Barnett and Brent Tener

These Skills Aren't So Soft Anymore
Speakers: Josephine R Cassar and Jennifer LaPratt

Unleashing the Secret Power of Financial Aid Superheroes Using Student Financial Success
Moderator: Amy Glynn
Speakers: Mr. Daniel T Barkowitz, Robert Collins and Dr. Randall L McCready

When your "Business" Impacts Your "Business" (repeated Monday at 11:45am)
Speaker: Lou Murray